Effective Date: 04/10/2025
Last Updated: 04/10/2025

Xephas Digitals (“we,” “our,” “us”) values your privacy and is committed to protecting the personal information of everyone who interacts with us through our website, services, and communications. This Privacy Policy explains how we collect, use, share, and safeguard your information.

By using our website (https://www.xephasdigitals.com) or our services, you consent to the practices outlined in this policy.

1. Information We Collect

We may collect different types of information from you, including:

a. Personal Information

  • Name, email address, phone number, billing address, or payment details when you request a service, sign up for a consultation, or complete a form.

b. Non-Personal Information

  • Browser type, operating system, device information, IP address, referring website, pages visited, and usage data collected through cookies or analytics tools.

c. Service-Related Information

  • Details you provide about your business, project requirements, or digital needs when starting a project, requesting a quote, or using our services.

2. How We Collect Information

We collect information in several ways:

  • Directly from you (through forms, subscriptions, or communication).
  • Automatically via cookies, tracking pixels, and analytics tools (Google Analytics, etc.).
  • From third-party integrations (such as payment processors or scheduling tools).

3. How We Use Your Information

We use your information to:

  • Provide, personalize, and improve our services.
  • Respond to inquiries, requests, or support needs.
  • Process transactions and deliver requested services.
  • Send updates, newsletters, or promotional materials (only if you opt in).
  • Analyze website traffic and usage patterns to improve functionality and user experience.
  • Ensure compliance with legal and regulatory obligations.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share it in the following cases:

  • With Service Providers: Trusted third parties who support our operations (e.g., payment processors, email marketing platforms, cloud hosting).
  • For Legal Compliance: When required by law, court order, or regulatory authorities.
  • Business Transfers: In the event of a merger, acquisition, or restructuring, your information may be transferred as part of business assets.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings.
  • Track website usage and performance.
  • Deliver personalized content and ads (where applicable).

You can adjust your browser settings to block or delete cookies. Please note that disabling cookies may affect some website functionality.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy.
  • Comply with legal, tax, and regulatory requirements.
  • Resolve disputes and enforce agreements.

When no longer needed, we securely delete or anonymize the data.

7. Data Security

We take data protection seriously and implement reasonable technical, administrative, and physical safeguards to prevent unauthorized access, loss, misuse, or disclosure of your information.

While we strive to protect your data, no method of transmission over the Internet is 100% secure. You share information at your own risk.

8. Your Rights

Depending on your jurisdiction (e.g., under Nigeria NDPA, GDPR, or CCPA), you may have the following rights:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Restrict or object to how we process your information.
  • Withdraw consent where processing is based on consent.
  • Request portability of your data to another service provider.

To exercise these rights, contact us at: [email protected] or visit our contact page: https://www.xephasdigitals.com/contact.

9. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of external sites. Please review their policies separately.

10. Children’s Privacy

Our services are not directed toward individuals under 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will delete it promptly.

11. International Data Transfers

If you access our services from outside Nigeria, your information may be transferred to and processed in countries with different data protection laws. By using our website, you consent to such transfers.

12. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices, technologies, or legal obligations. The “Last Updated” date at the top will indicate the latest version.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Xephas Digitals
Email: [email protected]
Website: https://www.xephasdigitals.com
Contact Page: https://www.xephasdigitals.com/contact